Which customers are paying below the deal they signed?

Contract compliance monitoring reads each customer's billed rates against their contracted terms every cycle and flags where billing has fallen below the agreement. eyko attributes the gap to a cause, such as an escalation that was never applied or a waiver honored past its end date, and recommends the correction before the leakage compounds across renewals.

It reads your contract terms alongside your billing and invoicing records and the AR detail from your ERP, so it can compare what was signed against what was billed line by line. It works with systems such as SAP, Oracle, NetSuite, and Salesforce, and there is no separate data project to start.

A contract management system stores the terms; it does not check whether billing matches them. The Playbook reconciles billed rates against contracted rates every cycle, quantifies the gap, attributes it to a cause, and ranks the accounts by recoverable amount, so the leakage surfaces continuously rather than at audit or renewal.

Yes. Alongside each gap it recommends the specific move, applying a contracted escalation from the next cycle, ending an expired waiver at renewal, or routing an exception through approval, and orders them by how fast the cash comes back, so the team acts on the recovery rather than only seeing the number.