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Which carriers deserve more of our freight?

Carrier cost and carrier performance rarely line up. Carrier Performance & Spend Optimization compares carriers on cost, reliability, transit time, and claims, so volume and contracts go to the ones that earn them.

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The Challenge

Freight goes to habit, not performance

  • Cost and performance are judged apart

    A cheap carrier with poor on-time and high claims can cost more than a pricier reliable one, once the misses are counted.

  • Volume is allocated by habit

    Freight goes to the incumbent, not to the carrier performing best on the lane.

  • Claims and reliability are not priced in

    The true cost of a carrier includes its failures, which rarely make the rate comparison.

How eyko Solves It

Score cost and performance together

Carrier Performance & Spend Optimization scores carriers across cost, on-time, transit time, and claims on a like-for-like lane basis, and recommends where to re-allocate volume and where the data gives leverage in the next contract.

Carrier Performance & Spend Optimization | What
Executive Summary

Across 12 carriers and 24M of freight, cost and performance diverge. Two carriers cost about 15 percent above the lane average with worse on-time and higher claims, while two under-used carriers outperform on both.

Carrier cost index vs on-time (lane-adjusted)
Overpriced under-performers (2)
+15%
Lane average
base
Under-used outperformers (2)
-8%
MetricCurrentBenchmarkStatus
Primary indicatorFlaggedTargetAction needed
Secondary indicatorMonitoringWithin rangeOn track
Trend directionDecliningStableReview required
Recommendations
1Across 12 carriers and 24M of freight, cost and performance diverge.
2Full analysis available across all connected data sources.

Carrier performance and spend optimization scores every carrier across cost, on-time, transit time, and claims on a like-for-like lane basis, rather than comparing rate cards in isolation. The Playbook shows where cost and performance diverge across the carrier base, so the overpriced under-performers and the under-used outperformers are both visible.

This is decision intelligence in practice: the what, the why, and the what next from your live data.

FAQ

Frequently asked questions

Everything you need to know about Carrier Performance & Spend Optimization.

Carrier performance and spend optimization scores carriers across cost, on-time, transit time, and claims on a like-for-like lane basis, then recommends where to re-allocate volume. eyko prices in the cost of failure alongside the rate, so freight follows the carriers that actually earn it rather than the incumbent.

It reads carrier rates and freight spend, shipment and delivery records, on-time and transit-time data, and claims history from your TMS and ERP, alongside any data platform you already run. It works with systems such as SAP Transportation Management, Blue Yonder, Manhattan Associates, and Snowflake, and there is no separate data project to start.

The Playbook normalizes each carrier against the lane it runs, so a carrier serving hard lanes is not penalized against one serving easy lanes. Cost, on-time, transit time, and claims are compared like-for-like, which is what makes the re-allocation recommendation defensible.

Yes. The like-for-like performance and cost data is exactly the evidence a contract round needs: it shows where a carrier over-charges relative to its performance and where volume could move, giving procurement leverage grounded in the carrier's own record.

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