eyko by business process
Protect service and margin from the warehouse to the doorstep, and back. eyko reads delivery, logistics cost, network, and returns signals together, and tells you which orders will miss, where cost is leaking, and what to do before service or margin takes the hit.
Four signal areas eyko watches across your deliver-and-return position. Select one to explore.
Know what
Where deliveries will miss, where logistics cost leaks, and what returns are costing.
Know why
The drivers behind the late delivery, the high cost-to-serve, and the return, ranked, with the orders and customers attached.
Know what next
The specific actions, by order, lane, carrier, and product, with the service and margin impact of each.
A deliver-and-return picture is scattered across order and fulfillment status, warehouse and labor capacity, carrier cost and performance, the network, and the returns flowing back, so by the time it is reconciled the delivery has missed and the return is written off. eyko reads those systems on a beat and returns a ranked Why and What Next your logistics team can act on.
Late deliveries seen before the promise is broken, with the orders and drivers attached.
Logistics cost-to-serve made visible by customer, product, and region.
A network and carrier mix that protects service at lower cost.
Returns cost quantified, with the recoverable value identified.
Which orders will miss their promise.
See which orders will miss before the promise is broken. eyko reads inbound, warehouse, and last-mile signals together.
Where logistics cost leaks, and which customers it eats.
See where logistics cost is really going, and which customers it is eating. eyko reads freight cost against service and margin.
Whether the network can hold service for less.
Design a network that holds service at lower cost. eyko reads demand, capacity, and transport cost across the network.
What returns cost, and what is recoverable.
Turn returns from pure cost into recovered value. eyko reads returns, warranty, and reverse flows together.
Predict which deliveries will miss their promised date, ranked by value and risk.
Flag the inbound shipments most likely to arrive late and disrupt fulfillment.
Predict where the warehouse will bottleneck before it delays the promise.
Find where time accumulates from order to doorstep, and what it costs in service.
See which customers, products, and regions cost the most to serve, and what to do about it.
Predict shipping cost by lane and mode so quotes and plans use a realistic freight number.
Choose the mode that balances cost and service for each lane and shipment.
Compare carriers on cost, reliability, and claims to optimize selection and contracts.
Model a network redesign that cuts transport cost while holding delivery times and resilience.
Predict where warehouse capacity will run tight or idle before it constrains service.
Allocate demand to distribution centers to balance cost, capacity, and delivery time.
Quantify what returns cost, and how much of it is recoverable.
Find the products, reasons, and customers driving returns, and the pattern behind them.
Spot the recurring product failures driving warranty claims before they spread.
Route returns by disposition to minimize cost and maximize recovery value.
Start with the question you need answered, across delivery risk, logistics cost, network, and returns.
No setup. eyko pulls order, fulfillment, freight, carrier, and returns data straight from your ERP and logistics systems.
A ranked read of which orders will miss and where cost leaks, the drivers behind them, and the actions to take, ready to share with the logistics lead.
No setup. eyko reads cash, receivables, payables, debt, and FX data straight from your ERP and bank feeds, alongside the data platform and BI tools you already use.
FAQ
It is the layer above your logistics and returns reporting that explains which deliveries will miss, where cost-to-serve is leaking, and what returns are really costing. BI shows you last month's on-time rate. eyko reads delivery, logistics cost, network, and returns signals together, finds the drivers, and returns a ranked Why and What Next. The goal is a decision, not just a dashboard.
A TMS or WMS runs the process: it plans shipments, manages the warehouse, and executes the moves. eyko sits alongside them and answers the analytical questions they do not, like which orders will miss this week, which customers cost more to serve than they earn, and how much of your returns cost is recoverable. Many teams run eyko on top of Manhattan, Blue Yonder, or SAP TM and their ERP together.
eyko reads order, fulfillment, freight, carrier, and returns data straight from the ERP and your logistics systems, alongside the data platform and BI tools you already use. There is no separate data project to start. eyko pulls from the systems you run, including SAP, Oracle, NetSuite, JD Edwards, Manhattan Associates, Blue Yonder, SAP Transportation Management, Snowflake, Power BI, and Tableau.
eyko reads inbound shipment status, warehouse release and capacity, and carrier performance by region together, and flags the orders whose promised date is at risk before the promise is broken. It ranks them by value and risk, so the high-value at-risk deliveries surface first, with the driver behind each attached.
Yes. eyko quantifies return cost across restocking, reverse transport, and write-offs, then identifies the recoverable value, returns being written off that could be refurbished or resold, and reverse transport paid twice on avoidable returns. That turns returns from an accepted sunk cost into a measured recovery opportunity.
No. eyko connects to your source systems directly and can also read from a warehouse if you have one. You do not need to build or finish a data platform before you see which deliveries will miss or how much of your returns cost is recoverable.
Deliver and return touches the rest of the business. These processes share the demand, fulfillment, and cash signals.
See what eyko returns when it reads your delivery and returns signals on a beat.