eyko by business process

Deliver & Return

Protect service and margin from the warehouse to the doorstep, and back. eyko reads delivery, logistics cost, network, and returns signals together, and tells you which orders will miss, where cost is leaking, and what to do before service or margin takes the hit.

Four signal areas eyko watches across your deliver-and-return position. Select one to explore.

Know what

Where deliveries will miss, where logistics cost leaks, and what returns are costing.

Know why

The drivers behind the late delivery, the high cost-to-serve, and the return, ranked, with the orders and customers attached.

Know what next

The specific actions, by order, lane, carrier, and product, with the service and margin impact of each.

The signals are already in your data. They are just scattered.

A deliver-and-return picture is scattered across order and fulfillment status, warehouse and labor capacity, carrier cost and performance, the network, and the returns flowing back, so by the time it is reconciled the delivery has missed and the return is written off. eyko reads those systems on a beat and returns a ranked Why and What Next your logistics team can act on.

What logistics teams get

Late deliveries seen before the promise is broken, with the orders and drivers attached.

Logistics cost-to-serve made visible by customer, product, and region.

A network and carrier mix that protects service at lower cost.

Returns cost quantified, with the recoverable value identified.

Last Mile Delivery Prediction
Complete

Which deliveries will miss their promise?

WHY

Of 5,200 deliveries promised this week, eyko predicts 180 will miss their promised date, about 0.9M of orders, driven by carrier capacity in two regions and late warehouse release. Forty of them are high-value or high-risk customers.

AT-RISK DELIVERIES (180 OF 5,200)

  • High-value or high-risk customers40 ordersHigh
  • Regional carrier capacity90 ordersMedium
  • Warehouse release delay50 ordersLow to medium

What do we do?

WHAT NEXT

Expedite or re-route the 40 high-value at-risk deliveries now. Escalate the two capacity-constrained regions with the carrier. Fix the warehouse release delay. The 180 at-risk deliveries are visible before the promise is broken, not after the complaint.

Which orders will miss their promise.

See which orders will miss before the promise is broken. eyko reads inbound, warehouse, and last-mile signals together.

01

Pick a deliver & return Idea

Start with the question you need answered, across delivery risk, logistics cost, network, and returns.

02

eyko reads your logistics signals

No setup. eyko pulls order, fulfillment, freight, carrier, and returns data straight from your ERP and logistics systems.

03

Get the Why and What Next

A ranked read of which orders will miss and where cost leaks, the drivers behind them, and the actions to take, ready to share with the logistics lead.

Works with the systems you already run

No setup. eyko reads cash, receivables, payables, debt, and FX data straight from your ERP and bank feeds, alongside the data platform and BI tools you already use.

SAPOracle EBSNetSuiteJD EdwardsWorkdaySnowflakePower BITableau

FAQ

Frequently asked questions

It is the layer above your logistics and returns reporting that explains which deliveries will miss, where cost-to-serve is leaking, and what returns are really costing. BI shows you last month's on-time rate. eyko reads delivery, logistics cost, network, and returns signals together, finds the drivers, and returns a ranked Why and What Next. The goal is a decision, not just a dashboard.

A TMS or WMS runs the process: it plans shipments, manages the warehouse, and executes the moves. eyko sits alongside them and answers the analytical questions they do not, like which orders will miss this week, which customers cost more to serve than they earn, and how much of your returns cost is recoverable. Many teams run eyko on top of Manhattan, Blue Yonder, or SAP TM and their ERP together.

eyko reads order, fulfillment, freight, carrier, and returns data straight from the ERP and your logistics systems, alongside the data platform and BI tools you already use. There is no separate data project to start. eyko pulls from the systems you run, including SAP, Oracle, NetSuite, JD Edwards, Manhattan Associates, Blue Yonder, SAP Transportation Management, Snowflake, Power BI, and Tableau.

eyko reads inbound shipment status, warehouse release and capacity, and carrier performance by region together, and flags the orders whose promised date is at risk before the promise is broken. It ranks them by value and risk, so the high-value at-risk deliveries surface first, with the driver behind each attached.

Yes. eyko quantifies return cost across restocking, reverse transport, and write-offs, then identifies the recoverable value, returns being written off that could be refurbished or resold, and reverse transport paid twice on avoidable returns. That turns returns from an accepted sunk cost into a measured recovery opportunity.

No. eyko connects to your source systems directly and can also read from a warehouse if you have one. You do not need to build or finish a data platform before you see which deliveries will miss or how much of your returns cost is recoverable.

Related processes

Deliver and return touches the rest of the business. These processes share the demand, fulfillment, and cash signals.

Ready to protect service and margin, from the warehouse to the doorstep?

See what eyko returns when it reads your delivery and returns signals on a beat.