eyko by business process
When revenue slips or a customer pays late, someone has to stop and find out why. eyko finds the cause, keeps watching the accounts that matter, and answers the next question before it hits the quarter.
Fewer surprises at quarter end, no manual digging through AR aging.
The five signal areas eyko watches across your Order-to-Cash position, live from your Order-to-Cash Pulse. Select one to explore.
Know what
PulsesA live Order-to-Cash Pulse watches revenue, pricing, credit and collections on a beat, and flags what moved before anyone asks.
Know why
PlaybooksPlaybooks find the root cause of the leak or the slip, ranked, with the accounts and products attached. No manual investigation.
Know what next
ConversationsAsk the follow-on question in your own words and get the answer from the same data in seconds, with the revenue and cash impact of each action.
How it works
Today a questioned number means days of reconciling the CRM, order book, billing and AR aging. With eyko, the answer to one investigation becomes something that watches itself.
1 · Playbook
Run an Order-to-Cash Idea. eyko returns the ranked drivers behind the leak or the late payer.
2 · Pin
One click turns the finding into a Pulse, so the same accounts and drivers are tracked on every beat.
3 · Pulse
The Pulse flags the moment DSO creeps, a discount pattern returns or a customer starts to slip.
4 · Conversation
Which reps? Which region? What if we collect the top ten? Answered in seconds, from the same data.
A new question starts a new Playbook. The loop keeps finance out of manual investigation.
Five signal areas
Pick an area. Each one shows a Playbook finding, the Pulse it pins to, and the follow-up question teams usually ask next.
Pinned to PulseThis finding is now watched on every beat.
Where price is leaving revenue on the table.
Price for the revenue you are leaving on the table. eyko reads price, volume, discounting, and competitive position together.
Pinned to PulseThis finding is now watched on every beat.
Where discounts are giving margin away.
Protect margin before it leaves the deal. eyko reads list price, invoiced price, overrides, and approvals together.
Pinned to PulseThis finding is now watched on every beat.
Which customers are starting to slip.
See distress before it becomes a write-off. eyko reads payment behavior, order patterns, and credit exposure together.
Pinned to PulseThis finding is now watched on every beat.
Where collections effort moves DSO.
Point collections at the cash that moves fastest. eyko reads AR aging, payment history, and disputes together.
Pinned to PulseThis finding is now watched on every beat.
How the revenue plan is tracking, and the gap.
Forecast revenue you can defend, with the drivers behind the gap. eyko reads pipeline, backlog, and recognition together.
Two signals moved since Monday. Pricing headroom up to 1.1M, and three products are now past the peak.
Below optimal
11 productsUp 3
Revenue headroom
1.1MUp 0.2M
Past the peak
3 productsUp 1
Which of the eleven are sold mainly through distributors?
Seven of them. Five sit in the Industrial line, where distributor pricing is set annually, so the next review is the place to move them.
Three signals crossed threshold since Monday. Margin given away outside policy is up 90K.
Deals over 15%
38Up 6
Margin given away
640KUp 90K
Repeat overrides
9 accountsUp 2
Which regions approved most of the overrides?
Two regions account for 71% of override value. In both, overrides cluster in the last two weeks of the quarter.
Two accounts joined the watch list this week. Open exposure on slipping accounts is up to 2.3M.
Trending late
6 accountsUp 2
Open exposure
2.3MUp 0.4M
Over credit limit
2 accountsUp 1
Do any of the six have large open orders this month?
Three do, worth 410K in total. One has an order due to ship on Friday that would take it 18% over its limit.
Three signals crossed threshold since Monday. DSO up 6 days, and the top 12 invoices now hold 64% of overdue value.
DSO
47 daysUp 6 days
Overdue value
3.8MUp 0.5M
Top 12 invoices
64%Up 4 pts
If we collect the top twelve this month, where does DSO land?
About 41 days, back inside target. Collecting only the nine responsive accounts gets you to 42.
The gap to plan widened this week. Backlog conversion is tracking 78% against the 84% the plan assumed.
Revenue forecast
42.0MDown 0.6M
Gap to plan
1.8MUp 0.6M
Backlog conversion
78%Down 6 pts
Which two segments are converting slowly?
Industrial and Aftermarket. Together they hold 9M of the backlog, and delivery dates in both have slipped by about two weeks.
Ideas for Collections & cash flow
Every Order-to-Cash Idea runs as a Playbook, pins to a Pulse and opens a Conversation.
Revenue growth & pricing
Revenue leakage & margin protection
Credit & customer risk
Revenue forecasting & performance
Conversations
Once a Playbook or Pulse shows what moved, the business always wants more. Ask it in plain language and eyko answers from your CRM, billing and AR data, showing how it got there.
Why did DSO jump six days in October?
Three accounts explain 68% of the rise. Contoso, Fabrikam and Northwind all moved to 60 day terms in August, and two of them have open disputes.
Choose the question you need answered. eyko runs it as a Playbook across pricing, leakage, credit, collections or forecast.
Keep the findings that matter on a beat. Build an Order-to-Cash Pulse for the CFO or the revenue team in minutes.
When a Pulse flags a change, ask why, ask who, ask what if. Every answer shows its working.
No rip and replace. eyko reads order, pricing, billing, AR and credit data straight from your ERP and CRM, alongside the data platform and BI tools you already use.
SOC 2 compliant. Your data stays in your environment.
FAQ
A Playbook investigates a question and finds the root cause. A Pulse keeps watching what the Playbook found and flags when it moves. A Conversation lets anyone ask a follow-on question about either, in plain language.
Yes. Any Playbook finding can be pinned to a Pulse in one click. The Pulse then tracks the same accounts, products and drivers on every beat and flags you when they move, so you do not have to rerun the investigation.
It is the layer above your CRM, billing, and AR reporting that explains where revenue is leaking, who is about to pay late, and how the quarter is tracking. BI shows you last quarter's revenue. eyko reads the signals across pricing, billing, credit, and collections, finds the drivers, and returns a ranked Why and What Next. The goal is a decision, not just a dashboard.
CRM and billing reports show you the numbers: pipeline, invoices, aging. They do not tell you which contracts are underbilled, which customers are about to default, or which overdue accounts are worth chasing first. eyko sits alongside those systems and answers the decision behind the number, with the drivers and the accounts attached.
eyko reads from your CRM and order book, your pricing and contract terms, billing and invoicing, and the AR aging and credit data in your ERP, alongside the cloud data platform or BI tools you already use. There is no separate data project to start. eyko pulls from the systems you run, including Salesforce, SAP, Oracle E-Business Suite, NetSuite, JD Edwards, Microsoft Dynamics, and Snowflake.
eyko reads billing against contract terms, pricing policy, and order data, and flags where revenue never makes it to cash: underbilling on usage contracts, contracted escalations that were never applied, unmet minimums, and discount overrides outside policy. It attributes each leak to a source and ranks the recovery by how fast the cash comes back.
Yes. eyko re-scores credit continuously from payment behavior and external signals, flags the accounts matching the pre-default profile before the first missed payment, and attaches the exposure to each. That turns a backward-looking aging report into an early-warning read on who is about to slip.
No. eyko connects to your source systems directly and can also read from a warehouse if you have one. You do not need to build or finish a data platform before you see where revenue is leaking or which customers are about to slip.
Order-to-cash touches the rest of the business. These processes share the same signals.
