eyko by business process

Order to Cash

Protect revenue on the way to cash. eyko reads the signals across pricing, billing, credit, and collections, and tells you where revenue is leaking, who will pay late, and what to do before it hits the quarter.

Five signal areas eyko watches across your order-to-cash position. Select one to explore.

Know what

Where revenue is leaking, who is slipping, and how the quarter is tracking.

Know why

The drivers behind the leak and the slippage, ranked, with the accounts attached.

Know what next

The specific actions, by account and product, with the revenue and cash impact of each.

The signals are already in your data. They are just scattered.

An order-to-cash position is assembled from a dozen places: the CRM and order book, the pricing and contract terms, billing and invoicing, the AR aging, and the credit data behind each account. By the time those are reconciled, the leak has already happened and the slow payer has already slipped. Traditional BI can show you last quarter's revenue. It cannot tell you which contracts are underbilled, which customers are about to default, or which overdue accounts are worth chasing first. eyko connects those systems, reads them on a beat, finds the drivers, and returns a ranked Why and What Next your revenue team can act on.

What revenue teams get

Revenue leakage found and recovered, not written off at year end.

Earlier warning on the customers about to slip, with the exposure attached.

Collections effort aimed at the accounts that actually move DSO.

A revenue forecast you can defend, with the drivers behind the gap.

Revenue growth & pricing

Price for the revenue you are leaving on the table. eyko reads price, volume, discounting, and competitive position together.

Optimal Pricing
Complete

Where are we leaving revenue on the table?

WHY

Across the catalog, eleven products sit below their revenue-maximizing price. Within the elastic band, raising them lifts revenue about 1.1M with little volume loss. Three products are already past the peak and are shedding volume faster than the price gain recovers.

REVENUE VS PRICE

CurrentCurrentOptimalOptimalOverpricedOverpriced

What do we do?

WHAT NEXT

Raise the eleven underpriced products into the elastic band over two cycles. Hold the price-sensitive lines. Pull the three overpriced products back toward the peak to recover volume. Net revenue lift about 1.1M with no margin give-back.

Revenue leakage & margin protection

Find the revenue that never makes it to cash. eyko reads billing, contracts, discounts, and margins to surface leakage before year end.

Revenue Leakage Detection
Complete

Where is revenue leaking before it becomes cash?

WHY

eyko finds 2.4M in annualized revenue leakage across four sources: 0.9M of underbilling on usage contracts, 0.7M of price escalations that were contracted but never applied, 0.5M of unmet contract minimums, and 0.3M of discount overrides outside policy.

REVENUE LEAKAGE BY SOURCE ($M)

0.9Underbilling0.7Unapplied escalations0.5Missed minimums0.3Out-of-policy discounts2.4Total

What do we do?

WHAT NEXT

Fix the 0.9M of underbilling at the billing rules first, the fastest recovery. Apply the 0.7M of contracted escalations from next cycle. Enforce the 0.5M of minimums at renewal. Route the 0.3M of overrides through approval. Most of the 2.4M is recoverable within two quarters.

Credit & customer risk

Know which customers have quietly become a risk. eyko re-scores credit continuously from payment behavior and external signals.

Credit Risk Re-Scoring
Complete

Which customers have quietly become a credit risk?

WHY

1,840 active customers re-scored. 87 show deteriorating credit profiles representing 1.4M in exposure, and 23 of those match the pre-default profile seen before past bad debt.

RISK DRIVERS (FLAGGED ACCOUNTS)

DSO extension over 45 days
42
Dispute frequency rising
28
Plan contraction
19
Sector rate exposure
15
Public credit downgrade
7

What do we do?

WHAT NEXT

Tighten terms and review limits on the 23 pre-default accounts now, moving them to shorter terms or prepayment and routing them early to collections. Adjusting terms in line with the re-scored risk projects about 0.6M in avoided bad debt over two quarters.

Collections & cash flow

Aim collections at the cash that moves the position. eyko ranks overdue accounts by expected recovery, not just balance.

Collections Prioritization
Complete

Which overdue accounts should we work first?

WHY

6.8M is overdue across 210 accounts, but the recoverable cash is concentrated. Ranked by expected recovery, the top eight accounts hold 3.9M with high payment probability.

RANKED COLLECTION PRIORITY

  • First call, 8 accounts$3.9MHigh
  • Second tier$1.7MMedium
  • Monitor$0.8MLow to medium
  • Tail$0.4MLow

What do we do?

WHAT NEXT

Work the top eight this week with named owners and a clear ask. Sequence the second tier, monitor the third, and send the tail a standard reminder. Effort lands on the 3.9M that moves DSO.

Revenue forecasting & performance

Forecast revenue you can defend, with the drivers behind the gap. eyko reads pipeline, backlog, and recognition together.

Revenue Recognition Forecasting
Complete

Will we hit the revenue plan this quarter?

WHY

Recognized revenue is forecast at 42.0M, about 1.8M below plan, driven by backlog converting slower in two segments. Of 15M in backlog, blended conversion is tracking 78 percent against the 84 percent the plan assumed.

RECOGNIZED REVENUE VS PLAN ($M)

Plan 43.8M13.8Month 127.9Month 242.0Month 3

What do we do?

WHAT NEXT

Accelerate conversion in the two slow segments with targeted actions, which closes about 1.1M of the gap. Reset the forecast to 42.0M and flag the residual 0.7M to the CFO now, not at close, so there are no surprises.

01

Pick an order-to-cash Idea

Start with the question you need answered, across pricing, leakage, credit risk, collections, and revenue forecasting.

02

eyko reads your revenue signals

No setup. eyko pulls order, pricing, billing, AR, and credit data straight from your CRM and ERP.

03

Get the Why and What Next

A ranked read of where revenue is leaking and who is slipping, the drivers behind it, and the actions to take, ready to share with the CFO.

Works with the systems you already run

No setup. eyko reads cash, receivables, payables, debt, and FX data straight from your ERP and bank feeds, alongside the data platform and BI tools you already use.

SAPOracle EBSNetSuiteJD EdwardsWorkdaySnowflakePower BITableau

FAQ

Frequently asked questions

It is the layer above your CRM, billing, and AR reporting that explains where revenue is leaking, who is about to pay late, and how the quarter is tracking. BI shows you last quarter's revenue. eyko reads the signals across pricing, billing, credit, and collections, finds the drivers, and returns a ranked Why and What Next. The goal is a decision, not just a dashboard.

CRM and billing reports show you the numbers: pipeline, invoices, aging. They do not tell you which contracts are underbilled, which customers are about to default, or which overdue accounts are worth chasing first. eyko sits alongside those systems and answers the decision behind the number, with the drivers and the accounts attached.

eyko reads from your CRM and order book, your pricing and contract terms, billing and invoicing, and the AR aging and credit data in your ERP, alongside the cloud data platform or BI tools you already use. There is no separate data project to start. eyko pulls from the systems you run, including Salesforce, SAP, Oracle E-Business Suite, NetSuite, JD Edwards, Microsoft Dynamics, and Snowflake.

eyko reads billing against contract terms, pricing policy, and order data, and flags where revenue never makes it to cash: underbilling on usage contracts, contracted escalations that were never applied, unmet minimums, and discount overrides outside policy. It attributes each leak to a source and ranks the recovery by how fast the cash comes back.

Yes. eyko re-scores credit continuously from payment behavior and external signals, flags the accounts matching the pre-default profile before the first missed payment, and attaches the exposure to each. That turns a backward-looking aging report into an early-warning read on who is about to slip.

No. eyko connects to your source systems directly and can also read from a warehouse if you have one. You do not need to build or finish a data platform before you see where revenue is leaking or which customers are about to slip.

Related processes

Order to cash touches the rest of the business. These processes share the same signals.

Cash & Treasury Management

Where collections and credit risk feed the cash position and the funding plan.

Source to Pay

Coming soon

Where payment timing and discounts shape payables and liquidity.

Ready to stop revenue leaking on the way to cash?

See what eyko returns when it reads your order-to-cash signals on a beat.