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What if you knew which segment was holding your cash?

A rising DSO is a number that hides where the drift comes from. A DSO Optimization Playbook reads your AR aging, invoice timing, and dunning activity by segment, then pinpoints the accounts and regions stretching collections and ranks the fastest reduction.

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The Challenge

DSO is rising and the cause is buried

  • A group number hides the drift

    A blended DSO tells you collections are slowing but not where. The drift is rarely broad. It concentrates in a segment or a region, and a single group figure averages that signal away.

  • Process gaps go unseen

    An extended approval chain, inconsistent invoice timing, or dunning that lapsed during a system migration each add days. Without attributing the drift to its cause, those process gaps stay invisible and keep holding cash.

  • Effort spreads instead of focusing

    Treating every segment as equally at fault spreads collections effort thin. The segments within tolerance absorb attention they do not need, while the real drag goes unaddressed.

How eyko Solves It

Find the segment, find the win

A DSO Optimization Playbook connects to your AR aging, invoice timing, and dunning records, decomposes the DSO drift by segment and region, and pinpoints the process gaps adding days, so collections effort lands on the accounts and regions that actually move the number.

DSO Optimization | What
Executive Summary

Group DSO has drifted from 47 to 56 days over two quarters, holding roughly 5.2M of extra cash in receivables. The drift is not broad. It concentrates in two places.

DSO Contribution by Segment (days)
Enterprise
11
Lapsed dunning region
6
Mid-market
2
SMB
0
MetricCurrentBenchmarkStatus
Primary indicatorFlaggedTargetAction needed
Secondary indicatorMonitoringWithin rangeOn track
Trend directionDecliningStableReview required
Recommendations
1Group DSO has drifted from 47 to 56 days over two quarters, holding roughly 5.2M of extra cash in receivables.
2Full analysis available across all connected data sources.

DSO optimization measures how far Days Sales Outstanding has drifted and how much cash that holds in receivables. The Playbook reads AR aging, invoice timing, and dunning activity, tracks the trend over recent quarters, and quantifies the extra cash tied up, so treasury sees the size of the problem before deciding where to act.

This is decision intelligence in practice: the what, the why, and the what next from your live data.

FAQ

Frequently asked questions

Everything you need to know about DSO Optimization.

DSO optimization finds the levers that pull Days Sales Outstanding down and bring collections forward. eyko reads your AR aging, invoice timing, and dunning activity, decomposes the DSO drift by segment and region, and pinpoints the process gaps adding days, so collections effort lands where it actually reduces the number.

An aging report shows balances by bucket but not the cause of the drift. The Playbook attributes the rise in DSO to specific segments and process gaps, like an enterprise approval chain or lapsed dunning, and recommends the fastest reductions while leaving segments within tolerance alone.

It reads from your ERP general ledger and AR, alongside your billing and collections records and any data platform you already run. There is no separate data project to start, and it works with systems such as SAP, Oracle, NetSuite, and Workday.

Once connected, the Playbook returns the DSO drift attributed by segment on its next beat, in minutes rather than the days a manual analysis usually takes, then refreshes as receivables and dunning activity change so the picture stays current.

Ready to build your first Playbook?

Join the enterprises replacing weeks of manual analysis with a single prompt. See what eyko Playbooks can do with your data.

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