eyko Ideas

Are we routing returns for cost or for value?

Most returns take one path regardless of what they are. Reverse Logistics Optimization routes returned products by disposition, resell, refurbish, repair, or dispose, to minimize cost and maximize recovered value.

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The Challenge

Every return takes the same path

  • One-size return flow

    Every return runs through the same central process, whatever its condition or value.

  • Disposition is decided late

    The resell-or-dispose call is made manually and late, after cost has already been incurred.

  • Recovery value is lost to default disposal

    Goods that could be resold or refurbished are disposed of because that is the path of least resistance.

How eyko Solves It

Route each return by disposition

Reverse Logistics Optimization recommends the disposition and route for each return based on its condition, value, and location, minimizing reverse transport and maximizing the value recovered.

Reverse Logistics Optimization | What
Executive Summary

Returned products currently flow through one central facility regardless of disposition. eyko models routing by disposition, resell locally, refurbish, or dispose.

Value recovered by routing ($M)
Optimized routing
+0.9
Current (central path)
base
MetricCurrentBenchmarkStatus
Primary indicatorFlaggedTargetAction needed
Secondary indicatorMonitoringWithin rangeOn track
Trend directionDecliningStableReview required
Recommendations
1Returned products currently flow through one central facility regardless of disposition.
2Full analysis available across all connected data sources.

Reverse logistics optimization recommends the disposition and route for each return based on its condition, value, and location, rather than running every return through one central path. The Playbook models routing by disposition, resell, refurbish, or dispose, so each return takes the path that recovers the most value at the lowest transport cost.

This is decision intelligence in practice: the what, the why, and the what next from your live data.

FAQ

Frequently asked questions

Everything you need to know about Reverse Logistics Optimization.

Reverse logistics optimization recommends the disposition and route for each return, resell, refurbish, repair, or dispose, based on its condition, value, and location. eyko routes each return to the path that recovers the most value at the lowest reverse transport cost, instead of running everything through one central process.

It reads returns and RMA records, product condition and value, facility and channel locations, and reverse freight cost from your ERP and warehouse systems, alongside any data platform you already run. It works with systems such as SAP, Oracle, NetSuite, Manhattan Associates, and Snowflake, and there is no separate data project to start.

The Playbook weighs each return's condition and resale or refurbishment value against the transport cost to the nearest capable node, and recommends the disposition and route that nets the most recovered value. That replaces a late, manual resell-or-dispose call with a per-return recommendation.

Yes. By routing each return to the nearest capable node rather than a single central facility, the Playbook cuts the reverse miles spent moving goods the wrong way, so it lowers transport cost and raises recovered value at the same time.

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